Please read these Terms and Conditions carefully before using the luck3 platform. By registering or using our services, you agree to be bound by all the terms stated herein.
Before reading the full terms, here is a summary of the most important points every luck3 user needs to understand.
Luck3 services are open only to individuals aged 18 and above. Identity verification (KYC) is conducted to ensure compliance. Accounts found to belong to underage individuals will be suspended immediately.
Each user is permitted to hold only one active account at luck3. Registering multiple accounts is strictly prohibited and may result in the suspension of all related accounts along with their balances.
All bonuses and promotions are subject to the rollover requirements stated in their respective promotion terms. It is the member's responsibility to understand the rollover conditions before claiming any bonus.
Withdrawals are only processed for accounts that have completed identity verification (KYC). This is a security measure to protect your funds and ensure transactions are processed safely and promptly.
Any attempt to exploit system bugs, use automated software (bots), or engage in fraudulent activity is strictly prohibited. luck3 reserves the right to close accounts and confiscate balances obtained through illegitimate means.
You are responsible for keeping your password and account login details confidential. luck3 shall not be liable for any losses arising from unauthorized access resulting from your own negligence.
Welcome to luck3, Malaysia's trusted online gaming platform. These Terms and Conditions ("Terms") govern your use of the website, mobile application, and all services provided by luck3 (collectively referred to as the "Platform").
By registering an account, logging in, making a deposit, playing games, or simply browsing our Platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the luck3 Platform.
These Terms should be read together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and luck3.
To be eligible to use luck3 services, you must meet all of the following requirements at all times:
Luck3 reserves the right to request identity verification documents at any time to confirm your eligibility. If you fail to meet any of the above requirements or refuse to provide the requested verification documents, luck3 reserves the right to suspend or close your account.
To access the full suite of luck3 services, you are required to register a personal account. During registration, you must provide accurate, complete, and up-to-date information. It is your responsibility to ensure your account information remains current.
Only one account is allowed per user. Registering more than one account using the same name, phone number, email address, or payment method is prohibited. Violation of this rule may result in the closure of all related accounts and forfeiture of all balances and bonuses.
You are solely responsible for:
Luck3 shall not be held liable for any losses arising from the use of your account by a third party as a result of your own negligence in safeguarding your login credentials.
Luck3 provides Malaysian users with a variety of convenient and secure deposit and withdrawal methods, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer.
Deposit: All deposits are processed instantly upon payment confirmation. The minimum deposit amount is as stated in your account settings. luck3 does not charge any processing fees for deposits.
Withdrawal: Withdrawal requests will be processed in under 5 minutes for accounts that have completed KYC verification. The following conditions apply to withdrawals:
Luck3 reserves the right to reject or suspend any withdrawal request that raises reasonable suspicion of fraud or a breach of terms, pending the outcome of an investigation.
Luck3 offers members a wide range of attractive bonuses and promotions, including a welcome bonus, reload bonus, cashback bonus, and various seasonal promotions. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.
The general terms applicable to all luck3 bonuses are as follows:
All games offered on the luck3 platform — including online slots, Live Casino, sports betting, and card games — are conducted according to their respective rules, which can be found in the help section of each game.
Some general principles that apply to all games on luck3:
To maintain a fair and safe gaming environment for all users, the following actions are strictly prohibited on the luck3 platform:
Luck3 reserves the right to suspend, restrict, or close any user's account at any time for the following reasons, without prior notice:
You may also choose to close your account at any time by contacting the luck3 customer support team. Prior to closure, all outstanding bonus rollover requirements must be fulfilled. Any valid cash balance will be returned to you via the same payment method used for your original deposit.
Luck3 provides the Platform on an "as-is" basis and makes no warranties, express or implied, regarding the completeness, accuracy, reliability, or suitability of the Platform for any particular purpose.
To the extent permitted by applicable law, luck3 shall not be liable for:
In all circumstances, the maximum liability of luck3 towards you is limited to the total amount you have deposited into your account within the 30 days prior to the claim arising.
Luck3 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any changes made will take effect immediately upon being posted on the Platform, unless a specific effective date is stated.
We will endeavour to notify users of any significant changes via in-Platform notifications or registered email. However, it is your responsibility to review this Terms and Conditions page periodically to ensure you remain informed of the latest applicable terms.
Continued use of the luck3 Platform after any amended Terms take effect will be considered your acceptance of the revised terms.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where luck3 operates. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration conducted in accordance with the applicable arbitration rules. The arbitration decision is final and binding on both parties.
Luck3 does not guarantee that the Platform or its content is suitable or available for use in all locations. If you access the Platform from outside our operating region, you do so at your own initiative and are responsible for complying with applicable local laws.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is ready to assist you. You can reach us through the following channels:
Our customer support team will endeavour to respond to every inquiry within 24 working hours. For urgent matters, we recommend using the Live Chat channel for a faster response.
Create a new account in under 2 minutes and enjoy a fair, secure, and transparent gaming experience on Malaysia's most trusted platform.